New York, December 10: Senior executives of leading US banks on Tuesday said that the growing use of Artificial Intelligence (AI) is expected to significantly boost productivity across the banking sector, while also leading to a reduction in certain job roles. They stated that automation and advanced data processing will help streamline operations, improve customer service, and speed up decision-making.
The executives added that while AI will replace some repetitive and manual tasks, it will also create new opportunities in technology-driven roles. They stressed the need for reskilling and upskilling employees to adapt to the changing landscape. Industry experts believe that the shift towards AI-driven banking will reshape workforce structures in the coming years.
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